“In the future, I hope that entering the field of public interest technology can be seen on par with going to Google or Facebook or another tech giant.”

– Jennifer Helsby, data scientist

When it comes to tech, social justice organizations can’t afford to opt out. To have real impact, organizations need to be savvy about how they use technology. With the constant churn and change in tech tools, this can be daunting. But failing to take technology seriously can devastate organizations, leaving data and security vulnerable—and leaving powerful opportunities for impact on the table.

Together with our partners, Ford invests in building tech expertise as a core skill in the organizations we support. That prepares them to ward off threats, seize opportunities, and take full advantage of technology’s transformative potential.

How does your organization use technology? Stay connected: Explore news, events, opportunities in the public interest tech community below.

Public interest tech is about all of us. To thrive, it needs the talent and dedication of people, organizations, and funders.

Which One Are You?


“My superpower is to help you protect your digital privacy.”

Sid Rao, a security analyst specializing in communication protocols, explains how metadata from our day-to-day Internet activities can be exploited.

Transcript

Sid Rao: One of the most pressing tech issues which civil society is facing is the invisible data problem.

[Sid Rao, Ford-Mozilla Open Web Fellow, European Digital Rights. A bearded Indian man with a handlebar mustache, wearing a black t-shirt.]

Hi, I’m Sid Rao, and my superpower is to help you protect your digital privacy.

[A light blue animated cape and eye mask appears on Sid as he flexes his muscles. The cape says “digital privacy”.]

As part of my fellowship, I was based in European Digital Rights, 35 human rights organizations which are working in the digital space. Part of my main work was to work on projects related to privacy, how metadata can be exploited. As Internet end users, we don’t know what we are signing up for. We don’t know how our personal data is used, how we are being tracked, and most importantly how all these things are impacting your personal life.

So what we did through Hakuna Metadata Project was, I built a tool which anyone can use to see how their Internet service providers can see what they’re doing, and how they can build a digital persona.

[An animated x-ray machine scans Sid’s body to reveal the words “attack”, and “privacy”.]

Example of which, if my Internet service providers start tracking what I do on the Internet and try to build a person of it, I am branded as a terrorist—mainly because one set of my metadata says I’m a brown guy, I’m from Global South, I’m from Southeast Asia. There’s one set of metadata, which is about how I look, and with a beard, and things like that. On the other hand, I’m a security and privacy researcher, and most of my academic papers start with attacking this protocol for something.

So, I built this tool, and I was surprised to see the very significant word in my profile, my digital persona, was the word “attack.” What if this data is sold to someone, for example, to the government agencies? And now I can relate that every time I go to the airport I’m called for random checks, probably this is the reason. So, using this tool everyone can see what is happening, how day-to-day Internet activities can be used for monetizing, can be used for tracking, can be used for profiling.

[Sid Rao transforms into a silhouette of blue and white data and numbers, with words such as “Attack”, “Security”, “Southeast Asia”, and “Privacy” forming inside his body outline.]

My freedom matters the most than anything else in my life, and I’m sure that it’s the same for everyone. And before it’s too late, I have to take a stand. I’m doing it for myself, but for everyone.

[Ford Foundation logo: a globe made up of a series of small, varied circles. Mozilla logo.]

[Sarita Gupta, Co-director, Jobs With Justice. A South Asian woman, wearing a mustard-yellow top and black pants.]

Public interest technology, from the realm of workers’ rights, it’s about being able to utilize technology in ways that truly improve jobs. For example, imagine for a moment, if you can’t predict your schedule at work, how do you budget appropriately or how do you plan for childcare or eldercare or let alone make appointments to see your own doctor should you need it? For too many working people in this country, the issue of scheduling is really challenging. We have an opportunity right now to engage with scheduling software companies to help us think about ways in which they can help distribute more equitable hours of work to more working people. What’s been interesting is the reaction of companies that actually do the scheduling technology. Companies like Paychex, who have said to us, “We can actually address this, and we can make this possible, but we never knew this was such an issue and such a need.”

I think technologists and working people, or organizations representing working people, need to be in the room together to really understand what problems we’re solving for and to collaborate and design systems and tools that will really benefit everybody. Another really great example—Clear My Records Project. Around the country, many groups have been winning Ban the Box campaigns to ensure that returning citizens are not discriminated against when seeking jobs. Through a partnership with technologists, they were able to create an app where returning citizens can actually delete the records themselves to ensure that their files are free of their criminal records and they’re able to seek a job and not face any kind of discrimination. So those are some of the kinds of examples of ways in which working people can harness technology in a way to either improve jobs or improve access to jobs. Public interest technology can fuel the imaginations and the creativity of social change leaders to think more boldly and expansively around the types of solutions that we need to meet the social needs of our time.

[This is tech at work for the public! Hashtag Public Interest Tech. Ford Foundation dot org forward slash tech. Ford Foundation logo: a globe made up of a series of small, varied circles.]

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  • All videos produced by the Ford Foundation since 2020 include captions and downloadable transcripts. For videos where visuals require additional understanding, we offer audio-described versions.
  • We are continuing to make videos produced prior to 2020 accessible.
  • Videos from third-party sources (those not produced by the Ford Foundation) may not have captions, accessible transcripts, or audio descriptions.
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“Technology won’t improve society if we don’t fight for a better society with technology.”

Etienne Maynier, security engineer and digital researcher, talks about the prevalence of digital surveillance.

Transcript

Etienne Maynier: When you learn to cook you learn that you should not put water into boiling oil. When you go online you should know the same thing, how to protect yourself, and protect your private information.

[Etienne Maynier, Ford-Mozilla Open Web Fellow, Citizen Lab. A white man with half-long hair and glasses wearing a purple shirt and gray jeans.]

I’m Etienne, I’m a digital researcher, and I fight off digital threats on activists. What is the most pressing digital threat today? Digital surveillance. The global surveillance industry now is estimated at $5 billion. The terrorist attacks have now allowed the government to move, to pass some very strong surveillance bills, and have very invasive surveillance practices. Everything we do is recorded by someone, somewhere, and we need to stop surveillance before it’s used against us.

Here are five things every organization should know to protect their security. One, know and understand your threats. Two, use two-factor authentication. Three, use a password manager. Four, use Signal to chat with your friends. And five, update your software. Because there is surveillance everywhere, because there is exclusion of a lot of people, because there is a strong inequality to how we access and understand technology, we have to consider that we need to fight for a society that’s more equal. Technology won’t improve our society if we don’t fight for a better society with technology.

[Ford Foundation logo: a globe made up of a series of small, varied circles. Mozilla logo.]

Accessibility Statement

  • All videos produced by the Ford Foundation since 2020 include captions and downloadable transcripts. For videos where visuals require additional understanding, we offer audio-described versions.
  • We are continuing to make videos produced prior to 2020 accessible.
  • Videos from third-party sources (those not produced by the Ford Foundation) may not have captions, accessible transcripts, or audio descriptions.
  • To improve accessibility beyond our site, we’ve created a free video accessibility WordPress plug-in.